Page 242 - รายงานประจำปี 2568 กรมศุลกากร

National Single Window (NSW) System

The National Single Window (NSW) is a service system for linking data among

government agencies and the business sector for import, export, and logistics operations, both
domestically and internationally. The system facilitates and reforms service procedures so that

service users can conduct electronic transactions with government agencies and the business
sector in a secure and paperless manner, with the ability to track the status of import and export
transactions online through the NSW e-Tracking system on a 24-hour basis.

At present, 36 government agencies, state enterprises, and agencies performing functions
on behalf of government agencies are connected to the NSW system, comprising 33 G2G agencies,

35 B2G agencies, and 5 groups of private-sector companies connected under B2B transactions.
In addition, 18 commercial banks provide e-Payment and e-Guarantee services. There are more
than 20,000 registered users for electronic data exchange on the website www.thainsw.net, acting

on behalf of more than 100,000 operators. In 2025, the system is undergoing further development
to expand various forms of data linkage.

Transaction Systems
Types

G2G • Linking of the Customs Declaration System (CDS) with Thailand Post

(Government-to- Company Limited
Government) • Linking of data on revocation of tax incentives with the Office of the
Board of Investment

• Linking of ATIGA e-Form D data with government agencies responsible
for import-export control

B2G (Business- • Process for cancellation of license applications in cooperation with
to-Government) the Thai Food and Drug Administration (FDA)
• NSW registration system and identity authentication

• Centralized payment system on the National Single Window platform
(NSW e-Payment)

• Development of service systems in the form of Single Submission /
Single Entry for applications for import-export licenses and certificates

B2B (Business- • Linking of data with the Port Community System (PCS) and
to-Business) Electronic Delivery Order (e-D/O)

240 The Customs Department ANNUAL REPORT 2025