Page 182 - รายงานประจำปี 2568 กรมศุลกากร

3 Development of an Efficient and Integrated Customs

Control System

3.1 Enhancing Customs Control Capacity through Technology under Budgetary Constraints
A project on the Development of Customs Control Processes through the Integration
of Modern Technology with Existing Systems The Customs Department conducted a study on
approaches for procuring container inspection systems using X-ray technology to ensure efficiency
and cost-effectiveness. The study found that the Bangkok Port Customs Office, Bangkok Customs
Office (Phra Samut Chedi Customs Service Unit), Sadao Customs House, Kantang Customs House, and
Aranyaprathet Customs House handle high volumes of import and export cargo, with a continuous
upward trend. To accommodate such volumes, the study concluded that the most suitable technology
would be drive-through X-ray scanners equipped with Artificial Intelligence (AI) image analysis systems. This
modern technology enables rapid scanning, supports increasing trade volumes, and allows X-ray images
generated by drive-through scanners to be effectively analyzed for customs risk through AI-driven
processes. As a result, customs clearance procedures can be conducted more efficiently, particularly
at customs offices and checkpoints with high cargo volumes, while also reducing time-related costs
for private sector operators. In addition, the Customs Department has examined ways to maximize the
efficiency of existing technologies by integrating AI-analyzed X-ray image data together with all available datasets
into a large-scale database currently being developed on a cloud computing platform. These data are centralized
at the Targeting Center, which served as the Department’s central data repository. AI systems are employed to
analyze and screen both current and historical data, thereby enhancing the Department’s capability to identify
customs risk targets through advance manifest data (Targeting). This risk management approach serves as a
critical tool to support officers in accurately, rapidly, and effectively identifying trends in customs offences.

3.2 The Development of Customs Control through Risk Management
A Pilot Project on Risk-based Targeting to Enhance the Effectiveness of Customs Control
With a significant increase in import and export volumes, combined with limited resources in terms of
personnel and inspection equipment, it has become impractical to physically inspect every shipment or fully monitor
cross-border movements of persons. At the same time, global customs administrations place strong emphasis
on trade facilitation policies, requiring a balance between enforcement and efficiency.
Accordingly, customs officers must selectively inspect only certain shipments. Targeting is a key risk
management tool that enables officers to effectively select cargo for inspection, significantly increasing the
likelihood of detecting violations among inspected consignments, while simultaneously reducing the overall
inspection rate. This approach facilitates faster customs clearance and enhances overall operational efficiency.

180 The Customs Department ANNUAL REPORT 2025