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Customs Department Performance Evaluation
Under the Measures for Enhancing Government Performance
Fiscal Year 2025 (B.E. 2568)
The Customs Department achieved a Very Good performance rating, with a total score of 94.64 points,
classified at the Excellent level.
Details are as follows:
Weight
Performance Indicators Performance Results Score
(%)
Component 1: Performance Effectiveness Assessment (Performance Base) (70%)
1. Customs revenue collected 20 The Customs Department collected 100
customs revenue totaling THB
119,143.479 million
2. Level of achievement in 15 The Customs Department completed a 100
developing electronic linkage summary of readiness for testing the
of Certificates of Origin (e-CO) e-CO JTEPA data linkage in accordance
with specified criteria. Conclusions were
under the JTEPA framework to reached on the data-linkage testing model
facilitate business operations among Japanese issuing authorities, the
(B-READY) Customs Department, and the National
Single Window (NSW). Data-linkage
testing between the Japanese system
and the NSW was conducted to verify the
accuracy and completeness of system
operations.
3. Average percentage of e-Service 10 The Customs Department confirmed 100
operations connected to the readiness to launch the “Thailand
central digital platform (Biz Transport Application” on the Government
Super App, which became operational
Portal and/or Citizen Portal) on 29 September 2025. Reports on the
development of IT and digital personnel,
as well as service-channel utilization
ratios for all services connected to the
central digital platform for FY 2025, were
submitted through the e-SAR system.
4. Percentage of service recipients 5 Service recipients reported a satisfaction 100
satisfied with customs clearance level of 98.59 percent with customs
procedures for cruise ships and clearance procedures for cruise ships and
sports vessels.
sports vessels (not less than
80 percent)
The Customs Department ANNUAL REPORT 2025 185
