Page 7 - The Customs Department Annual Report 2018

Message from the Director-General

During the past 144 years, the Customs principles of good governance, the department
Department has been the main agency which is has also identifed virtuous identities of customs
essential in collecting taxes and duties for department, which are accountability, integrity

imports and exports and ensuring social securities. and service mind, and encourage outsiders or
However, amidst the change towards borderless stakeholders to share their opinions and monitor
world and digital economy, the Customs implementations of the Customs Department.
Department has been re-adjusting its position in At the same time, the Customs Department has

order to cope with current situations effciently created new communication and coordination
and in timely manner. As the Director- General channels to solve issues for private operators

of the Customs Department, I am determined who are supporting alliance, facilitating the
to improve the roles of Thai customs, from its cooperation under “Customs Alliances” program,
initial focus on tax and duty collection, into signed up by over 454 private companies.
providing customs service for trade facilitation, Overview and details of each project and work

contributing to the sustainable development of plans which the Customs Department has
Thai economy and international trade connectivity, developed can be found in this annual report.
with the emphasis on customs control policies All the performances which have achieved the

to protect the society in transparent and fair set targets are results of commitment, effort,
manner. and determination of customs executives and
I n 2018, the Customs Department has offcers from every division and level, who have

brought various technologies and innovations given their full cooperation and maintain work
into application to facilitate customs procedures ethics and morals.
for business operators such as the development As for future directions for the Customs

of customs tariff (HS Check) database online Department, I will use information technology
application, Customs Tariff e-Service, and as the basis for improving customs work
e-Tracking. Additionally, the Customs Department process, in alignment with human resources
has implemented “Virtuous Customs” program, development to prepare for the economy in

with the objective to standardize practices of all digital era, with regards to necessary knowledge,
customs offcers of all levels, encouraging the skills, capacity, and attitude – particularly for
work attitude of integrity, transparency, disciplines the creation of innovation, I would like to thank

and righteousness, for approval and acceptance all customs offcers for their strong dedication of
of stakeholders and civil society. Furthermore, physical and mental effort. We will move
in order to make the Customs Department an forward together along the course to proudly

organization of good governance, following the establish Customs 4.0.

Mr. Kulit Sombatsiri
Director-General