Page 186 - The Customs Department Annual Report 2018

Strategy 5 : Develop human resources capacity and organizational management
Objective : To build an organization of quality, with personnel of great expertise, virtue,

and satisfaction, capable of driving the organization towards the determined
goals

KPI : - No. of complaint decreases every year
- o. of Customs offcials who are satisfed with the H management system

is not less than 80 of all customs offcials
- No. of training courses with assessment tests is not less than 50% of all

the training courses
5.1 Develop quality human resources (7 Projects)

5.1.1 Customs Professional e-Learning Platform (Phase 2) HR Management Bureau

5.1.2 Career ath for Customs Offcials HR Management Bureau
5.1.3 Succession Plan HR Management Bureau

5.1.4 Customs Knowledge Test : CK Test HR Management Bureau

5.1.5 Customs Talent Management HR Management Bureau
5.1.6 ersonnel Work ffciency nhancement lan HR Management Bureau

5.1.7 Customs Valuation Training Tour Customs Standard Procedures&

Valuation Bureau
5.2 Use innovation to create “organization of learning” (1 project)

5.2.1 Innovation We Can Project Customs Innovation Working
Committee

5.3 Streamline organizational structure for future Customs work

5.4 Enhance transparency in the organization (7 Projects)
5.4.1 “Good Customs Offcials” HR Management Bureau

5.4.2 “Customs ell” HR Management Bureau

5.4.3 Dissemination of Knowledge and information on HR Management Bureau
Disciplinary and iability for Customs Offcials

5.4.4 “Virtuous Customs” HR Management Bureau

5.4.5 Supervisory Offcials Seminar on measures to HR Management Bureau
promote disciplines among offcials and prevent

infringement or violation of rules
5.4.6 Awareness raising campaign on ethics and good HR Management Bureau
governance to prevent corruptions misconduct

in public sector

5.4.7 Self-Learning on Ethics HR Management Bureau

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